Legal Documentation
Policies governing the services provided by LogicForgeTec.
Privacy Policy
Last Updated: September 2026
LogicForgeTec ("we," "us," or "our"), registered at 807328, Str. Zambilelor nr. 59, Odaia Manolache, Romania, is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our enterprise software services and visit our website.
1. Data Controller. LogicForgeTec is the data controller responsible for your personal data. Our registered address is 807328, Str. Zambilelor nr. 59, Odaia Manolache, Romania. For any privacy-related inquiries, contact us at [email protected].
2. Data We Collect. We collect the following categories of personal data: (a) Contact information including name, email address, phone number, and physical address submitted through our contact forms; (b) Project and business information voluntarily provided during service consultations; (c) Technical data including IP addresses, browser type, and device identifiers collected through standard server logging; (d) Transaction and payment data processed through third-party payment processors.
3. Legal Basis for Processing. We process your data under the following legal bases: (a) Performance of a contract — processing is necessary to deliver the enterprise services you have engaged; (b) Legitimate interest — processing is necessary for our legitimate interest in improving and securing our services; (c) Consent — where you have given explicit consent for specific processing activities; (d) Legal obligation — processing is required to comply with applicable laws.
4. Data Retention. Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected. Transaction records are retained for a minimum of 5 years as required by Romanian accounting regulations. Contact form submissions are retained for 24 months from the date of submission. When data is no longer required, it is securely deleted or anonymized.
5. Data Sharing. We do not sell your personal data to third parties. Data may be shared with: (a) Cloud infrastructure providers necessary for service delivery; (b) Payment processors for transaction handling; (c) Analytics providers operating under data processing agreements; (d) Regulatory authorities when legally required.
6. Your Rights. Under the General Data Protection Regulation (GDPR), you have the right to: access your personal data, rectify inaccurate data, erase your data ("right to be forgotten"), restrict processing, data portability, and object to processing. To exercise these rights, contact [email protected]. You also have the right to lodge a complaint with the Romanian Supervisory Authority (ANSPDCP).
7. International Transfers. Your data may be transferred to and processed in countries outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.
8. Security Measures. We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest, access controls, regular security audits, and incident response procedures to protect your personal data.
Terms of Service
Last Updated: September 2026
These Terms of Service ("Terms") govern the provision of enterprise software and logic engineering services by LogicForgeTec, registered at 807328, Str. Zambilelor nr. 59, Odaia Manolache, Romania. By engaging our services, you agree to these Terms.
1. Scope of Services. LogicForgeTec provides enterprise software development, business logic engineering, validation framework implementation, secure transaction system development, API orchestration, compliance auditing, and legacy system modernization services. Each engagement is defined by a separate service agreement or statement of work (SOW).
2. Service Agreements. All services are subject to a mutually agreed service agreement or SOW detailing scope, deliverables, timelines, pricing, and acceptance criteria. Amendments to scope require written approval from both parties.
3. Payment Terms. Payment schedules are defined in the applicable SOW. Standard terms require a 50% advance deposit upon project initiation with the balance due upon completion. Invoices not disputed within 15 days of issuance are deemed accepted. Late payments incur a 1.5% monthly surcharge.
4. Intellectual Property. Upon full payment, all intellectual property rights for deliverables specified in the SOW are transferred to the client. LogicForgeTec retains ownership of pre-existing tools, frameworks, and libraries used in service delivery. Reusable components developed during the engagement may be retained by LogicForgeTec for internal use, excluding any client-proprietary business logic or data schemas.
5. Confidentiality. Both parties agree to maintain the confidentiality of all proprietary information exchanged during the engagement. This obligation survives termination of the service agreement for a period of 3 years.
6. Limitation of Liability. LogicForgeTec's total liability for any claim arising from or related to our services shall not exceed the total fees paid by the client under the applicable SOW in the 12 months preceding the claim. In no event shall LogicForgeTec be liable for indirect, incidental, consequential, or punitive damages.
7. Service Level Commitments. Service level commitments (uptime guarantees, response times, and support windows) are specified in the applicable SOW. Standard support operates Monday through Friday, 09:00–18:00 EET, excluding Romanian public holidays.
8. Termination. Either party may terminate a service agreement with 30 days' written notice. LogicForgeTec reserves the right to terminate immediately upon material breach that remains uncured for 14 days after written notice. Upon termination, all completed and in-progress deliverables are delivered to the client.
9. Governing Law. These Terms are governed by the laws of Romania. Any disputes shall be resolved through amicable negotiation, failing which they shall be submitted to the competent courts in Bucharest, Romania.
Refund Policy
Last Updated: September 2026
LogicForgeTec, registered at 807328, Str. Zambilelor nr. 59, Odaia Manolache, Romania, is committed to fair and transparent refund practices for all enterprise software and logic engineering services.
1. Pre-Project Cancellation. If you cancel a project before work has commenced, you are entitled to a full refund of any advance deposit paid, minus any administrative processing fees not exceeding 5% of the deposit amount. Cancellation must be communicated in writing to [email protected].
2. In-Progress Projects. For projects in progress, refunds are evaluated on a milestone-by-milestone basis. Completed and accepted milestones are non-refundable. For incomplete milestones, a partial refund may be issued proportional to the work not yet delivered. The assessment is conducted within 10 business days of the refund request.
3. Completed Projects. Once a project has been delivered and accepted by the client, no refund is available. Acceptance is triggered by: (a) written confirmation of delivery by the client; (b) elapse of the 14-day review period without written objection; or (c) production deployment of delivered code by the client.
4. Defective Deliverables. If deliverables materially fail to meet the specifications defined in the applicable SOW, LogicForgeTec will, at its option: (a) remedy the defect at no additional cost within a reasonable timeframe; (b) provide a proportionate price reduction; or (c) terminate the engagement and issue a refund for the affected deliverable.
5. Refund Processing. Approved refunds are processed within 14 business days using the original payment method. Transaction fees charged by payment processors are non-refundable and will be deducted from the refund amount.
6. Dispute Resolution. Any disputes regarding refunds should be raised in writing to [email protected] within 30 days of the relevant transaction. We will endeavor to resolve disputes amicably within 20 business days. Unresolved disputes are subject to the governing law provisions outlined in our Terms of Service.